A dispatcher calls or texts within 2 business hours to confirm details and scheduling.
2
We Arrive
Your licensed technician arrives during the agreed 2-hour window, ready to diagnose.
3
We Fix It
You approve a written quote, then we complete the repair and clean up completely.
03Before You Call
A Few Things People Ask First
For emergencies (burst pipes, flooding, gas leaks, no water) we dispatch within 30 minutes, 24/7/365. For standard service, we typically offer same-day or next-day appointments with a firm 2-hour arrival window.
Always. Our technician diagnoses the issue on-site and presents a flat-rate, written quote before any work begins. You approve the price first, no surprise charges, no hourly guessing games.
Yes. Every technician we dispatch is a licensed journeyman or master plumber under State License #PLB-28471. We carry $2M in general liability insurance and are fully bonded for your protection.
All labor is backed by a 2-year workmanship guarantee, and most parts carry manufacturer warranties up to 10 years (12 years on whole-house repipes). If something fails due to our work, we fix it free.
Yes, bring us a written quote from another licensed, insured competitor and we will match or beat it. We just ask that the scope of work is directly comparable.
Absolutely. We service single-family homes, multi-unit apartment buildings, restaurants, offices, and industrial facilities. Our commercial crews handle backflow testing, grease trap service, and code inspections.
We cover the greater metro area and surrounding communities within a 40-mile radius, including Downtown Metro, Northside, Southside, East Valley, West Hills, and 7 other communities. Call us if you are unsure, we often extend range for larger projects.
Yes. We partner with several financing providers to offer flexible monthly payment plans on whole-house repipes, water heater replacements, and remodel plumbing packages, with approval decisions in minutes.