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PIPE MASTERPRO PLUMBING
HomeServicesAboutContact (555) PIPE-PRO
Our Story

About PipeMaster Pro

28 years of trade expertise, honest service, and unwavering commitment to craftsmanship.

01
How We Started

Built on the Foundation of Honest Work

PipeMaster Pro was founded in 1998 by Michael Torrance, a journeyman plumber who believed the industry needed a company that put integrity ahead of profits. What started as a one-man operation with a single truck has grown into a team of 22 licensed professionals serving the entire metro area.

Our philosophy is simple: diagnose accurately, price honestly, and fix it right the first time. We do not upsell unnecessary work, we do not cut corners on materials, and we stand behind every job with a written guarantee.

22Licensed Technicians
12Service Vehicles
15,000+Jobs Completed
98%First-Visit Fix Rate
PipeMaster Pro service fleet
Est. 1998Metro Area, USA
02
Founder Spotlight
Michael Torrance

“I started this company with one truck and a promise: never let a customer feel taken advantage of. Twenty-eight years and 15,000 jobs later, that promise is still the only thing that matters.”

Michael Torrance

Founder & Master Plumber · License MP-2847
Master PlumberBackflow CertifiedGas Fitting License
03
Our Growth
28 Years of History

From One Truck to a Full Fleet

1998

The First Truck

Michael Torrance leaves his journeyman job and starts PipeMaster Pro with one van and a pager.

2003

BBB Accreditation

First Better Business Bureau A+ rating, earned through years of zero-complaint service.

2009

Commercial Division Launches

PipeMaster Pro adds licensed backflow testing and commercial kitchen plumbing to serve local restaurants.

2014

Fleet Expansion

Growing demand pushes the fleet to 8 fully-stocked service vehicles and a dedicated dispatch center.

2019

24/7 Emergency Line

PipeMaster Pro launches round-the-clock emergency dispatch with a guaranteed 30-minute response.

2026

15,000+ Jobs & Counting

Today, 22 licensed technicians and 12 vehicles serve the entire metro area from a single trusted name.

04
Our People
Our People

Meet the Team

Michael Torrance

Michael Torrance

Founder & Master PlumberLicense: MP-2847 | 28 years

Started PipeMaster Pro in 1998 after 8 years as a journeyman. Michael has personally overseen more than 10,000 service calls and maintains the highest standards of craftsmanship.

Master PlumberBackflow CertifiedGas Fitting License
David Okwu

David Okwu

Operations ManagerLicense: JP-5921 | 18 years

David manages daily operations, dispatch, and quality assurance. His systematic approach ensures every technician arrives prepared and every job meets exacting standards.

Journeyman PlumberOSHA 30-HourProject Management Pro
Carlos Reyes

Carlos Reyes

Lead Commercial TechLicense: JP-7834 | 14 years

Carlos leads our commercial division, handling restaurant build-outs to multi-story office plumbing. His expertise in code compliance is unmatched in the region.

Journeyman PlumberBackflow CertifiedMed Gas Certified
Sarah Mitchell

Sarah Mitchell

Client Relations Director10 years in industry

Sarah ensures every client interaction is exceptional from the first phone call to the final follow-up. She manages scheduling, billing, and warranty claims with precision.

Certified Customer Service ProfessionalQuickBooks Pro Advisor
05
Credentials
Credentials

Licenses & Certifications

Every certification on this list is current, verifiable, and maintained through ongoing education and renewal.

Licensed & Bonded

State License #PLB-28471

Fully Insured

$2M General Liability

BBB A+ Rating

Accredited Since 2003

EPA Certified

Lead-Safe Work Practices

Backflow Certified

Annual Testing & Repair

OSHA Compliant

Full Safety Program
06
Core Values
What We Stand For

Our Core Values

Integrity First

We tell you what the problem is, what it costs to fix, and how long it will take. No surprise charges, no phantom repairs, no games.

Craftsmanship

We use premium materials, proven techniques, and take pride in work that lasts. Every joint, every fitting, every connection matters.

Reliability

When we say 10 AM, we mean 10 AM. Our dispatch system sends real-time updates and our technicians respect your time.

07
Recognition

Awards & Press

AngiSuper Service Award, 6 years running
HomeAdvisorTop Rated Pro, 2021-2026
Metro Business JournalFeatured: "Trades Companies to Trust", 2023
Best of Metro Readers' PollWinner, Best Plumber, 2024

Community Involvement

We believe in giving back to the neighborhoods we serve. Every year, PipeMaster Pro donates free plumbing repairs to two local families in need through the Metro Area Housing Coalition, and sponsors the youth trades apprenticeship program at Riverside Technical College.

Our team also volunteers annually at the Cedar Park Habitat for Humanity build, contributing rough-in plumbing labor at no cost.

$40K+Donated Repairs
12Apprentices Trained
6Habitat Builds

We Are Always Hiring Licensed Plumbers

Competitive pay, full benefits, take-home vehicle. Join a 22-person team built on craftsmanship.

View Openings
08
More Projects

More of Our Recent Work

Commercial Kitchen Line beforeCommercial Kitchen Line after
Commercial

Commercial Kitchen Line

Riverside Restaurant Group
Tankless Water Heater Swap beforeTankless Water Heater Swap after
Install

Tankless Water Heater Swap

Oakmont Family Home
Emergency Slab Leak Repair beforeEmergency Slab Leak Repair after
Emergency

Emergency Slab Leak Repair

West Hills Property
09
Testimonials

Client Testimonials

Water Heater

“Tankless water heater install was seamless. The technician explained every step, showed me how to use the controls, and the hot water is endless now. Fair price and excellent craftsmanship.”

Patricia Mendez1 month ago
Bath Remodel

“Our bathroom remodel plumbing was complex with moving the shower, adding a second vanity, and relocating the toilet. PipeMaster Pro nailed it. Everything passed rough-in inspection perfectly.”

David Chen2 months ago
Leak Detection

“They found a slab leak that two other companies missed using electronic detection equipment and pinpointed it exactly. Minimal demolition, clean repair, and they helped with insurance.”

Angela Foster3 weeks ago
Gas Line Install

“Gas line install for our new outdoor kitchen was done to code with the permit pulled and inspected same week. The tech walked me through every shutoff valve before he left.”

Marcus Boone5 days ago
Emergency Repair

“Called at 2 AM with a burst pipe flooding the basement. They picked up on the second ring and had someone here in 25 minutes. Cannot recommend the emergency line enough.”

Priya Nair1 week ago
Maintenance Plan

“Signed up for the maintenance membership after our first repair and it has already paid for itself twice over in discounted service calls. Great value.”

Tom Whitaker2 months ago
Whole-House Repipe

“Our HOA hired PipeMaster Pro for four unit repipes. Communication with residents was excellent and they worked around everyone's schedule without a single complaint.”

Renee Castillo6 weeks ago

Work With a Team You Can Trust

Schedule a consultation or request a free estimate today.

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PIPE MASTERPRO PLUMBING

Professional plumbing services backed by 28 years of trade expertise. Licensed, bonded, and insured for your complete protection.

Quick Links

HomeServicesAboutContact

Services

Emergency RepairDrain & SewerWater HeaterBath & Kitchen RemodelCommercial Plumbing

Service Areas

Downtown Metro
Northside
Southside
East Valley
West Hills
Riverside

Contact

(555) PIPE-PRO
info@pipemasterpro.com
1847 Industrial Blvd, Suite 200

Hours

Monday - Friday7:00 AM - 6:00 PM
Saturday8:00 AM - 4:00 PM
SundayEmergency Only
Licensed & BondedState License #PLB-28471
Fully Insured$2M General Liability
BBB A+ RatingAccredited Since 2003
EPA CertifiedLead-Safe Work Practices
Backflow CertifiedAnnual Testing & Repair
OSHA CompliantFull Safety Program
© 2026 PipeMaster Pro Plumbing. All rights reserved. State License #PLB-28471Privacy PolicyTerms of Service
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