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Choose Puppy, Premium, or Royal Pack at checkout. We ship a curated box every month on the same date, and you can pause, swap, or cancel anytime from your account, no phone calls required.

We offer a 30-day happiness guarantee on every order. If your pet doesn't love it, request a free replacement or full refund, unopened or not, no questions asked.

Yes. Every recipe and toy passes review by our in-house veterinary nutritionist and third-party safety testing before it ever reaches our shelves.

We currently ship to over 15 countries including Canada, the UK, and most of the EU. International orders typically arrive within 7-10 business days.

Absolutely, tell us your pet's allergies, size, and preferences and our team hand-picks every item. You can also swap out any single item before it ships.

During signup you can flag common allergens (chicken, grain, dairy, etc.) and we'll automatically filter every recommendation and subscription item around them.

Orders over $50 ship free within the continental US, arriving in 2-3 business days. Subscription members get free shipping on every box regardless of size.